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Mediclaim FAQ - Signing up with MediClaim
 
After Signing Up
1.You MUST notify us when MSP tell you that your application is approved.
2.You can enter and bill patients after signing up but your bills will not be sent until you have been given the authority to do so from MSP.
3.They will contact you - not us. When you hear, contact us by phone, fax or email at phoenixmedical@telus.ca and we will set your account as enabled.
4.We can assist, if you require, in loading patients that are entered in a billing database (for a small service fee) or by importing your billing data from MSP.
5.After you have received permission to bill. Enter a few bills only to start. If there is an error, in your account or how you are formatting your bills - there will be less bills to correct.
6.The bills you submit will be processed the next morning and you will get 2 emails. One confirms that you have submitted claims and the second has a formatted copy of the actual claims submitted.
7.If you do not get these emails, there is a problem with your email address. Contact us immediately!
8.Try to pick up your email the following day. If you have any refusals, they will be sent to you. You can correct and resubmit the claims.
9.In a very short period of time, you will get used to the process and have a very low rate of rejections




 May 21, 2012 01:41:27
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